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Facebook to open support centre in India
Facebook to open support centre in India
According to the latest post on the Facebook Blog, the company is opening a new support centre in India. This comes only a week after the same blog announced that it was opening a new support office in the US.
In the statement, the reason for the new India office, it’s second international office, (the first being in Dublin, Ireland), was to support its burgeoning community around the globe.
Facebook now has more than 400 million users worldwide, seventy percent of which are situated outside the US.
“By having multiple support centres in a variety of time zones, we can provide better round-the-clock, multi-lingual support.” States Don Faul, a director of global online operations at Facebook and the originator of the blog article. “The new offices come at a significant time in our international growth. Seventy percent of the people using Facebook are outside the U.S. and are accessing the service from more than 70 languages. In India alone, we’ve seen rapid growth and now have more than 8 million people there actively connecting on Facebook with their friends, family, and other people they know, both within India and around the globe.”
The new support centre will be situated in India’s burgeoning tech-hub Hyderabad, also known as “Cyberabad”, and more traditionally, “City of Pearls”. The city is also home to the largest Microsoft R&D centre outside the US, as well as other well known tech giants like Dell, HP, Amazon, Google and many more.